About Our Team

Nicola Chambers

Global Head of Sales, Head of Change Management

Nicola is an experienced Operations and Change Manager across OTC and Listed Derivatives, with a proven track record in leadership, regulatory delivery, control and end to end process delivery. Nicola has experience of delivering strategy change, a proven background in process re-engineering and enhancement, combined with a strong client and control focus.

Nicola’s experience prior to JDX includes senior roles at UBS and Deutsche Bank. At UBS Nicola initiated, developed and led the client service function for OTC Settlements before transitioning into Listed Derivatives where she was responsible for the Client Service Team. A Director at Deutsche Bank, Nicola had global responsibility for OTC Credit Derivative Documentation where she led the team through a period of change to meet the strict regulatory requirements set by the Federal Reserve. Subsequently, Nicola became the European Head of Global Markets Listed Derivatives at DB.

Since joining JDX in 2012, Nicola has been responsible for a number of key client relationship, as well the development and growth of the Change Management practice to over 70 consultants. In addition, Nicola has successfully delivered a number of assignments across Tier 1 Investment Banks, leading teams within a wide range of initiatives, across Operations, Front Office, Credit Risk and Technology.

Nicola is the Global Head of Sales, as well as leading the Change Management practice and a member of the board.

Richard Mitcham

Senior Manager

Richard is an accredited Prince2® Project Management trainer with experience in managing large scale change projects across Tier 1 investment banks and the public sector.

Richard has had PMO, Business Analysis and Project Management experience in projects across a range of functions, including; settlements, liquidity, reconciliations, accounting, CASS, CMAR, financial and management reporting. He has defined business procedures and managed through to implementation strategic and tactical IT solutions within project constraints. He currently project manages a team of JDX change consultants delivering strategic change for a Tier 1 investment bank.

Richard is the head of JDX Change Management training which incorporates leading the JDX Prince2® Accredited Training Organisation along with managing and delivering the change management curriculum. The syllabus has prepared over 100 of our consultants on key project documentation, analysis techniques, and industry best practice.